Get Connected

The type of stormwater disposal for each property depends on district zoning.

Commercial / Industrial

For new connections, we will make a decision on your application within 10 working days. All connections must be carried out by Council-approved contractors.

For disconnections, we need five days to process your request and a Council-representative must carry out the disconnection.

If your property is commercial or industrial then a connection to the stormwater system is preferred. This can be made via:

Stormwater main: This is where stormwater is drained directly to the stormwater main pipe network. Normally, the connection is placed within the property boundary. In this case we are responsible for the pipe running from the stormwater main up to and including the connection. To be connected directly to the stormwater main you will need to apply for a stormwater connection.

Sump: This is the point along the edge of a road where stormwater / surface water drains. They are usually covered with a cast iron grate. You will need to apply for a stormwater connection for this.

Stormwater kerb connection: This is where pipes are placed under the footpath with an opening into the kerb and channel and the stormwater is drained there. For this type of connection you will need to apply for a stormwater connection.

Residential / Rural

Disposing of stormwater by soakhole is preferred for residential or rural properties.

Soak hole: A soak hole is a pit or covered hole in the ground that is used for collection and then disposal of rainwater into the surrounding soil. Stormwater from residential areas needs to be directed to soak holes if the ground conditions are suitable. Otherwise, stormwater needs to be directed down the kerb and channel.

If the site is unsuitable for a soak hole then an application for a stormwater connection can be made (provided there is a system to connect to).   

You do not need to apply for a stormwater connection if you are using a soak hole.

To find out if your property is within a stormwater system area Contact Us or call us 06-759 6060.