How to use your family of bins
Your food scraps bin is collected every week from the kerbside. The landfill, recycling and glass bins are collected every fortnight: glass and landfill bins one week, recycling the next week.
Your information booklet has a collection calendar – pop this on your fridge for easy reference. You can also check our website’s recycling and rubbish day search and the NPDC Rubbish and Recycling app
Frequently asked questions
What do I do if I don't have my bins yet?
Call us on 06 759 6060 by the end of October and we will arrange fir your bins to be delivered.
Can I keep using the red rubbish bags at the kerbside after 30 September?
Rubbish bags are no longer collected from the kerbside, you can put full rubbish bags inside your landfill bin. You can use them to take rubbish to a transfer station after that date but it will cost a small disposal fee.
I have red bags left over. What do I do with them?
Any leftover bags can be taken to the Civic Centre in New Plymouth, Puke Ariki, or a library and service centre in Waitara, Bell Block or Inglewood for reuse or recycling by community groups.
How big are the new bins?
The food-scraps bin is 23L – about knee-high.
The landfill bin is 140L – smaller than the 240L recycling bin.
Will there still be a backdoor service?
Yes, our existing service for those with mobility issues will continue. More information is on our website at newplymouthnz.com/Rubbish.
Can we recycle green waste from the kerbside?
Any non-compostable green waste, such as flax, cabbage trees, agapanthus or pest-plants, can be put in the landfill bin. Find a full list of pest plants at the bottom of this page.
We won’t be collecting compostable green waste from the kerbside. A green waste service is provided by the commercial sector.
Food scraps bin:
What happens to the food scraps that are collected?
A commercial company turns them into compost for on-selling – a great beneficial reuse of a waste product.
What can we put in the food scraps bin – paper? Tissues? Meat?
All food scraps can go in this bin, including meat, bones, dairy products, and tea bags and coffee grinds. You can wrap your food scraps in newspaper if you want to, but not in plastic. Kitchen paper towels are allowed in the bin, but not other paper towels, tissues or serviettes (for hygiene reasons).
Acceptable food scraps:
- Vegetable scraps, including peelings, stalks and skins.
- Fruit scraps, including peelings, cores, stalks and skins.
- Meat leftovers.
- Pasta and rice.
- Dairy products.
- Meat bones and scraps, including fat trimmings.
- Fish scraps and bones, and shellfish shells.
- Egg and egg shells.
- Coffee grounds, tea leaves and tea bags.
- Indoor cut flowers.
- Newspaper wrapping.
- Kitchen paper towels.
Do not put into the food scraps bin:
Any other items including:
- Paper towels (except kitchen paper towels) and tissues, for hygiene reasons.
- All plastic bags and liners, including ‘compostable’ brands.
- Compostable coffee cups.
Will the food scraps bin smell?
It depends on the food scraps that are in it, although the tough plastic of the food scraps bin will contain smells better than the current rubbish bags do. We recommend keeping any smelly foods, such as meat, in the fridge or freezer until collection day, and you can also wrap your food scraps in newspaper to help keep in any smells. Cleaning your bin regularly will also help reduce any smells.
What goes in the landfill bin?
Almost all non-recyclable materials, and non-compostable green waste (e.g. flax, pest plants).
Do not put into the landfill bin:
- Food scraps.
- Glass bottles and jars.
- Lithium batteries.
- Medical waste and needles.
- Compostable garden or green waste.
- Hazardous waste.
- Hazardous waste or chemicals.
- Paints, solvents and chemical containers.
Will the landfill bin smell if it’s collected fortnightly?
There shouldn’t be any smells in it from food scraps as they’ll be in the food scraps bin.
If you are using disposable nappies or other incontinence products, there are some things you can do to manage the smell:
- If possible, tip the contents of the nappy down the toilet before disposing.
- Wrap the nappy into itself using the tabs.
- Seal nappies tightly in waste plastic bags, such as bread bags, before putting them in the landfill bin.
- Store your landfill bin in the shade.
- Make sure your landfill bin’s lid closes properly (don’t overfill it).
- Consider using odour-neutralising products in your bin, such as cat litter or eco-friendly smell absorbers.
A trial by Lake Macquarie City Council in Australia found that in most cases, the smell is no worse when moving from a weekly to a fortnightly collection.
What are pest plants?
- Climbing spindleberry
- Giant reed
- Madeira vine
- Moth plant
- Senegal tea
- Giant buttercup
- Giant gunnera
- Nodding, plumeless and variegated thistles
- Old man's beard
- Wild broom
- Wild ginger
- Yellow ragwort