Water Restrictions

 Current water restrictions

Water restrictions are in place until the end of March.

Inglewood and Okato: There is a total water ban in place. Gardens may not be watered and cars and house windows may not be washed. Find out more about why Inglewood and Okato are on Level 2 restrictions.

Rest of the district: Hand-held hoses may be used on the odds and evens system; at odd-numbered houses on odd days, and even-numbered houses on even days. The use of sprinklers, irrigation systems and unattended hoses is banned.

These restrictions help ensure that our water treatment plants can meet the demand during the driest part of the year.

Be a Wai Warrior and help reduce our water use by  making small changes to your daily water habits. Check out our water saving tips.


Different types of water restrictions

We use five levels of water restrictions depending on the time of year and any incidents in the community:

Restriction Level
0 Standby: conserve water notices are issued
1 Total ban on the use of sprinklers, irrigation systems, unattended hoses and water blasters. Partial restriction on use of hand-held hoses (using the odds and evens street address system).
2 Total ban on use of sprinklers, irrigation systems, hand held-hoses and water blasters until the restriction is lifted.
3 All customers (residential and commercial) are restricted to essential water use only. This applies to critically low supplies.
4 Crisis: industry liaison.

Note: levels one and two apply to domestic use, e.g. all residential customers, and all non-commercial use at commercial premises (for instance, a business may not use an irrigation system or sprinklers to water grass or flowers that are not for sale). Normal and typical commercial use of water is permitted. All customers are encouraged to reduce water consumption.

Level one water restrictions are in place from 1 January to 31 March every year unless circumstances require the summer restrictions to start earlier.