Testing the water on a bridge


Wastewater is another term for sewage. It is everything that gets flushed down the toilet, or washed down your kitchen sink and laundry into the wastewater system.

New Plymouth District Council is responsible for maintaining and improving the wastewater system to safeguard both the environment and public health. We manage the sewerage network for more than 25,850 domestic and industrial properties from urban New Plymouth, Bell Block, Waitara, Inglewood and Oakura. 

We have one wastewater treatment plant for the New Plymouth District that produces a very high standard of treated wastewater. The clean water is discharged into the ocean through an outfall pipe. A thermal drier at the wastewater treatment plant converts excess micro-organisms into a high grade Bioboost fertiliser. 

Report it!

If you notice or smell anything unusual like sewage overflow, a manhole lid missing or damaged, or a strong smell of sewage please report it.

Contact us on 06 759 6060 (24 hours a day, seven days a week) or use our online contact us form.  

Leaks or blockages in the private sewer drains on your property are your responsibility to fix.