PayMyPark App

PayMyPark App

PayMyPark allows you to pay for parking via your smart phone and extend your time remotely. The app will even send you an alert when your paid parking is about to expire.

Download for free on Google Play or the App Store:

Google Play Store

App Store


Or go to http://www.paymypark.com to use it on your computer.

  1. Set up an account.
  2. Top up your account.
  3. Pay for parking.

Account holders have the option of getting a receipt emailed to them as part of the process of making payment.

Top Tips for using PayMyPark

Set up an account and use internet banking to top up
Topping up your account using internet banking helps minimise fees. You can only do this using the website when you are logged in to your account. You cannot top up using internet banking on the app.

Use PayMy Park for your business
Set up one account and have all staff using the same account to enable easy end of month reconciliation. Parking can be paid for from the office, via the PayMyPark website, if staff do not have their own smart phones.

Using the start-stop function
The start-stop function is really handy if you don't know how long you're intending to park for. It is only available to account holders, you can register in the app or on the website.

To use start-stop just select your bay number and the start-stop option. You will be charged up front for the amount it would cost to park in that bay until 5pm. This is to ensure that customers have enough credit in their accounts prior to leaving their vehicle. When you return to your vehicle press the ‘stop’ button and the app will refund your account any remaining money not used for that parking session.

Troubleshooting

I want to park on Devon Street for more than two hours but it won’t let me.
There is a two hour time limit in the central section of Devon Street. Customers are expected to vacate their car park after two hours and if they do not they risk receiving a parking ticket.

Some of the text is illegible, the app looks broken.
The app works best on iPhone5 and newer. Sometimes the app does not display properly on older phones.

I’m trying to top up my account via internet banking because it incurs less fees but I cannot find this as an option in the app.
Topping your account up via internet banking can only be done on the PayMyPark website once logged in.

My parking session has expired and I tried to extend it but it would not let me.
Customers are only able to extend their parking prior to the parking session expiring. Once a parking session has expired you cannot extend it. Customers are required to start a new parking session in this instance.

Why won’t the app recognise my bay number.
PayMyPark only recognizes bay numbers that are associated with paid parking bays. If you enter a bay number associated with a time restricted bay it will not be recognized e.g. P30.

PayMyPark Fees

Note: The Council does not receive the fees paid. They are collected by the banks and the app provider.

Casual parking
without an account
Fees Total paid
$2 40 cents $2.40
$4 40 cents $4.40
$8 40 cents $8.40
$16 40 cents $16.40

 

Topping up a PayMyPark
account via credit card
Fee Total paid
$10 $1.02 $11.02
$20 $1.82 $21.82
$50 $4.22 $54.22
$100 $7.22 $107.22

 

Topping up a PayMyPark
account via Internet banking
Fee Total paid
$10 $0.60 $10.60
$20 $1.20 $21.20
$50 $3.00 $53.00
$100 $5.00 $105.00