Contact Us

You can contact us at any time by phone on 06 759 6060 or fill in our form below. 

Contact Details 
Civic Centre Street Address: 84 Liardet Street, 
New Plymouth 
Postal address: Private Bag 2025, 
New Plymouth 4340
Phone: 06-759 6060 (our call centre operates 24 hours a day 7 days a week)
Fax: 06-759 6072
Visitor information:
Civic Centre Opening Hours: 8am - 5pm Monday to Friday, Closed public holidays 
NPDC Service Centres: We also have three council service centres at:
Waitara Library 
Bell Block Library 
Inglewood Library
Opening Hours at Other NPDC Facilities

Puke Ariki and iSite
Govett-Brewster Art Gallery
Todd Energy Aquatic Centre
Community Swimming pools and Fitzroy Pool
Brooklands Zoo
Fernery and Display Houses
New Plymouth Dog Pound
Transfer Stations
The Junction

Please see each facilities' page for public holiday opening hours. 

Anzac Day 2021

NPDC facilities will be open as per their normal operating hours on Sunday 25 April. As Anzac Day is observed as a public holiday on Monday 26 April this will affect the following facilities:


  • Puke Ariki Library and Taranaki Research Centre (note: Puke Ariki Museum, i-SITE and Puke Ariki Store will remain open)
  • Civic Centre, Liardet Street
  • Waitara Library and Service Centre
  • Bell Block Library and Service Centre
  • Inglewood Library and Service Centre

The Todd Energy Aquatic Centre will be open on Monday 26 April but will be operating under weekend/public holiday hours rather than normal weekday hours.

The Transfer Stations will be closed Sunday 25 April and open Monday 26 April (if normally open on a Monday). 

Let us know

Use the form below to let us know about an issue, make a request or if you wish to provide a compliment or complaint regarding service you have received. Please note that this form will only be monitored during normal business hours.

If your issue is urgent please call us on 06-759 6060.  

Report an issue with our app

A quick and easy way to report an issue is to use our app, NP In Your Pocket. It's available for Apple and Android devices.

Watch our video to see how it works, and download today.

App Store

Google Play Store