District-wide Water Restrictions NOW until 31 March 2018.

District-wide Water Restrictions NOW until 31 March 2018.

Hand-held hoses may be used on the odds and evens system: at odd-numbered houses on odd-numbered days and at even-numbered numbered houses on even-numbered days.
The use of sprinklers, irrigation systems and unattended hoses is banned.

These restrictions apply to residential properties as well as non-commercial use on commercial properties, e.g. during the restrictions period, a business may not use an irrigation system or sprinklers to water grass or flowers that are not for sale.

Be a Wai Warrior – Don’t waste our water.


Find water saving tips here.

More information about water restrictions is here.


*An application fee is required to be paid at the time of submitting this application.

Sewage overflow? Manhole lid missing or damaged? Strong smell of sewage?  Report it!

If you notice or smell any leaked sewage on public property (parks, roads, footpaths) or a neighbour’s property please let us know – giving as much information as possible about the leak (e.g. location, size). Leaks or blockages in the private sewer drains on your property are your responsibility to fix

Contact us on 06-759 6060 (24 hours a day, seven days a week) or use our online contact us form.  

We manage the sewerage network for more than 22,000 household and businesses and are responsible for maintenance of the system from your property boundary.

Residents pay for sewage reticulation and treatment through a fixed charge as part of their rates. Industry and trade waste customers are charged based on waste volume and strength. 

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