Stormwater and Flood Protection

District-wide Water Restrictions NOW until 31 March 2018.

District-wide Water Restrictions NOW until 31 March 2018.

Hand-held hoses may be used on the odds and evens system: at odd-numbered houses on odd-numbered days and at even-numbered numbered houses on even-numbered days.
The use of sprinklers, irrigation systems and unattended hoses is banned.

These restrictions apply to residential properties as well as non-commercial use on commercial properties, e.g. during the restrictions period, a business may not use an irrigation system or sprinklers to water grass or flowers that are not for sale.

Be a Wai Warrior – Don’t waste our water.


Find water saving tips here.

More information about water restrictions is here.


*An application fee is required to be paid at the time of submitting this application.

Gushing water? Missing manhole lid? Blocked drains? Report It!

If you notice flooding on public property (parks, roads, footpaths) or someone putting something other than water down a stormwater drain (such as paint or oil) please let us know - giving as much information as possible (e.g. location, quantity, etc). Contact us on 06-759 6060 (24 hours a day, seven days a week) or use the online contact us form.

We are responsible for 1,432kms of water, sewage and stormwater pipes throughout the district. This includes the pipes right up to your boundary.

In general, if there is a water course or open stormwater drain on your property, it is your responsibility to keep this clear and clean of debris. By letting garden waste and other refuse accumulate on stream banks and be washed downstream you may be unwittingly blocking our flood protection network and putting other people and property in jeopardy.

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