Noise

Excessive noise is noise that unreasonably interferes with the peace, comfort and convenience of others. It might be coming from stereos, musical instruments, alarms or machinery and may occur at any time of the day or night.

  • Noisy vehicles on the road are covered by the Traffic Regulations 1976. Contact the New Zealand Police.
  • Noise between tenancies with the same landlord is covered by the Residential Tenancies Act. Contact the landlord or the Tenancy Tribunal. 

Make a complaint: phone 06-759 6060

If the noise is coming from a neighbour’s property, you may choose to speak to your neighbour and ask them to remedy the situation. If this does not work or you would like someone to visit, call us on 06-759 6060 (24 hours a day, seven days a week) and report the problem at the time the noise is happening.

A noise control officer will investigate and make an assessment (a subjective judgement) whether the noise is reasonable or excessive. If the noise is deemed to be excessive, a notice to reduce the excessive noise will be issued. This notice remains in force for up to 72 hours following the issue.

Should the noise problem reoccur after the noise control officer has made an initial visit, you will need to call us immediately to lodge a further complaint. Make sure you let us know that you have previously called about this.

If excessive noise is not reduced to a reasonable level straight away or reoccurs within 72 hours of a notice being issued, the noise control officer may enter the premises with a police officer and seize the noise-making equipment or render the equipment inoperable.

An instant fine of $500 for not complying with a notice to reduce excessive noise may be served as an alternative. A conviction in court can bring a fine up to $10,000 and, if the offence is a continuing one, further fines up to $1,000 for every day or part of a day during which the offence continues.

Building or demolition noise

Standards for noise are specified in the District Plan and are measured in accordance with NZS 6803:1984 The Measurement and Assessment of Noise from Construction, Maintenance and Demolition Work.

The rules acknowledge that construction is a noisy business - maximum noise levels are higher for construction work than for other activities. Please contact us to find out more about measuring noise levels.

Environment Area Time of construction work Maximum construction noise level * Time underlying standards Underlying max noise level*
Residential Monday to Friday: 7am-7pm
Saturday: 10am - 6pm

(At all other times, including all public holidays and Sundays.)
L10 65 dBA

(Meets the underlying standards for the environment area.)
7am-10pm any day
10pm-7am any day

L10   50 dBA
Lmax n/a
L10   40 dBA
Lmax 70 dBA
Rural (measured at the notional boundary) On any day: 7am-7pm L10 70 dBA 7am-10pm any day
10pm-7am any day
L10   50 dBA
Lmax n/a
L10   45 dBA
Lmax 70 dBA
Business A, B or C On any day: 7am-7pm L10 70 dBA 7am-10pm any day
10pm-7am any day
L10   60 dBA
Lmax n/a
L10   60 dBA
Lmax 75 dBA
Business D On any day: 7am-7pm L10 70 dBA 7am-10pm any day
10pm-7am any day
L10   60 dBA
Lmax n/a
L10   40dBA
Lmax 70dBA
Industrial A, B or C On any day: 7am-7pm L10 70 dBA On any day, at any time L10   60 dBA
Lmax 75 dBA
Industrial D On any day: 7am-7pm L10 70 dBA On any day, at any time L10   65 dBA
No   Lmax
Industrial E On any day: 7am-7pm L10 70 dBA On any day, at any time L10   70 dBA
Lmax 80 dBA
Open space As per the adjoining environment area.
Note: The less restrictive adjoining noise standard applies.

 

On every demolition, land development or building site the contractor/person in charge should use the best practical option to minimise noise, vibration, dust or emission of fumes.

If we receive a complaint about noise from a building site, an officer will make a site visit and judge (subjectively) whether or not the noise is excessive.

Loud noise that comes from commercial or industrial activity may be considered unreasonable based on a number of set criteria.  This type of noise is usually assessed by using a noise meter. The noise level and its characteristics are assessed against existing designated standards.


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