Rates

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Rates Arrears and Penalties

Rates must be paid by the dates set, any amount not paid on time incurs a 10 per cent penalty. If a part payment is made, a 10 per cent penalty will be added to the outstanding balance. 

• When are my rates due? 

Bi-annual penalties are added to any unpaid amount from the previous year's rates, i.e. a 10 per cent penalty on the outstanding amount is incurred. The first charge is added on 1 October and is 10 per cent of the balance still outstanding on that date. The second is added on 1 April the following year and is also 10 per cent of the balance outstanding.

How do I apply for a remission of penalties?

You may apply for a remission of penalties by letter, fax, email, telephone or using a Council penalty remission form.

• Rates penalty remission form (One page 60KB PDF)

Are you behind in your payments?

If you are behind in your rate payments, contact us to find out how much you owe, to work out a payment plan to pay off your arrears or to discuss your reminder or arrears letter.