Rates

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Rates Payments

When are my rates due?

The rates financial period is from 1 July-30 June. Rate instalments are due on the last Wednesday of every quarter (August, November, February and May). Rates are due:

27 February 2013.
29 May 2013.
28 August 2013.
27 November 2013.

How much are my rates?

You can contact us to find out how much your rates are or use the Taranaki Regional Xplorer programme to search for your property.

How do I pay my rates?

You can pay your rates by internet and phone banking, credit card (a service fee appllies), direct debit, automatic payments, chequs by post and in person at one of our offices (by cash, cheque and EFTPOS). Here are more details on the different ways to pay us.

Internet / telephone banking
When paying by internet or telephone banking, it is important that we receive the right reference with your payment.

Our bank account: 03-0713-0357528-08
Particulars: Your surname (e.g. BLOGGS J)
Code: Your Property ID (e.g. 001234 - found on your rates notice)
Reference: Rates

Rates direct debit form (Two pages 200KB PDF)

Can I pay without my rates invoice?

Yes, as long as you supply the relevant property address, the ratepayer's name or a rates reference.

Can I get details of rates paid in previous years?

Yes, please contact us.

My rates are in credit, can I have a refund?

Yes, all applications for refunds must be on the refund form. Refunds are banked directly into your account on Wednesdays (if your request has been received by 5pm Monday) and Fridays (if your request has been received by 5pm Wednesday).

Rates refund form (One page 10KB PDF)

My rates are in credit, can I use this to pay my other accounts?

Yes, rate refunds can be transferred to pay other accounts, e.g. dog registration. Contact us for more information.

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How are rates set?

Each year we produce a Draft Annual Plan that details the proposed level of rates for the next financial year, along with the details of how services will be funded and provided. You are then invited to make submissions about the plan. We consider the submissions and the councillors make the final decision on the amount required by the Annual Plan and then formally set the rates. The rates are set in July of the rating year.

How are rates calculated?

Rates are based on a combination of the property’s land value (as assessed by Quotable Value New Zealand Limited) and the characteristics of the property. Every property in the district is allocated to one of four groups called differentials. The four differential groups are:

Group 1 – Commercial/industrial properties.
Group 2 – Residential properties 1ha or less.
Group 3 – Small holdings (1ha to 4ha).
Group 4 – Farmland (greater than 4ha).

Rates include a uniform annual general charge (UAGC).

What are targeted rates?

Targeted rates are fixed charges for water supply, sewage disposal and refuse collection. Only properties that receive these services pay the charges. We calculate and levy these charges separately from general rates.

What are the rates for Taranaki Regional Council?

We collect rates on behalf of the Taranaki Regional Council and this is itemised separately on your rates statement.

I've changed address, do I need to tell you?

Yes, we use DX Mail to so make sure you tell us if your address changes so we can change our records then let DX Mail know. You still need to let New Zealand Post know your new address as well.