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Paying Us

It's easy to make a payment at the Council. You can pay by:

• Internet and phone banking
• Credit card (a service fee applies)
• Direct debit
• Automatic payments
• Cheques by post
• In person

Internet  and Phone Banking

Internet and phone banking is an efficient and cost effective method of payment.

The information below outlines all the details you will need to make payments to us using the internet or phone. Use your surname, the relevant code from the examples and the reference.

New Plymouth District Council bank account: 03-0713-0357528-08 

Rates Bill

Water Bill

Dog Registration

Parking Ticket

Applications

Debtors (Accounts Receivable)

Note: if you are paying rates for more than one property or more than one type of account, you will need to complete multiple transactions.

Credit card payments

You can pay your rates and water bills using this link and at the Civic Centre and Service Centres you can use your credit card to pay for applications (e.g. consents).

• Credit Card payments 

Direct payments

Weekly, fortnightly or other periodic payments can be made to suit your budget. Please complete the rates direct debit form and return it to us.

Automatic payments

Automatic payment forms, populated with our bank details are available. Please email us or visit the Civic Centre or a service centre.

Cheque

If you are posting cheques our postal address is Liardet Street, Private Bag 2025, New Plymouth. Please remember to include remittance advice or a note advising us what the payment relates to.

In person

If you are paying in person go the Civic Centre or Service Centres. Just check our opening hours to plan your visit.

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